tibaji Privacy Policy

tibaji ("we", "our") takes your privacy very seriously. This privacy policy explains what information we collect when you use our website tibaji.cam, how that information is used, who it may be shared with, and what rights you have. By using this service, you are agreeing to the practices described in this privacy policy.

Our platform is strictly for people aged 21 and above. We do not knowingly collect information from minors. If you believe we hold information about a minor, please contact us at [email protected].

1. Information We Collect

When you register on tibaji, log in, complete transactions, or contact us, we may collect various types of information. This information comes from two main sources: what you provide directly, and information collected automatically.

1.1 Information You Provide Directly

• Full name and date of birth
• Email address
• Residential address
• Payment information (such as bKash, Nagad, Rocket account numbers)
• Documents required for identity verification (such as national ID card, passport)
• Records of your conversations with the support team

1.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Operating system information
• Pages visited and navigation patterns
• Session duration and login times
• Information collected through cookies and similar tracking technologies
• Gaming activity history (bet amounts, win/loss records)

2. Purpose of Data Collection

We use your information for the following legitimate purposes:

• Account management: To create, maintain, and secure your tibaji account.
• Identity verification: To complete the KYC (Know Your Customer) process and prevent fraudulent activity.
• Transaction processing: To securely complete deposits and withdrawals.
• Customer service: To resolve your questions and complaints.
• Responsible gaming: To identify signs of excessive gaming and provide support.
• Legal compliance: To comply with applicable laws and regulations.
• Platform improvement: To improve service quality and develop new features.
• Security: To prevent account hacking, money laundering, and other illegal activity.

3. Sharing and Disclosure of Information

tibaji does not sell or rent your personal information to third parties. However, in certain circumstances we may share your information with the parties described below:

3.1 Service Providers

We work with trusted third-party service providers who carry out specific tasks on our behalf — such as payment processing (bKash, Nagad, Rocket), identity verification, and technical infrastructure. These parties receive only the information necessary to perform their specific service and are required to comply with our privacy standards.

3.2 Legal Obligations

If we are required to do so by law, court order, or direction from a government authority, we may disclose your information. This may include: anti-money laundering investigations, fraud investigations, or other legal proceedings.

3.3 Business Transfers

If tibaji goes through a merger, acquisition, or asset sale, your information may be transferred. In such cases we will notify you in advance and your information will remain protected under this policy.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve our service and personalize your experience. Cookies are small data files stored on your device.

4.1 Types of Cookies

• Essential cookies: Required for the basic functionality of the website. Without these, the site will not work properly.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Help us understand how users interact with our site, which allows us to improve our service.
• Security cookies: Used to detect and prevent fraudulent activity.

You can manage cookies through your browser settings. Please note that disabling cookies may cause some features to not work properly.

5. Data Retention and Security

We retain your information only for as long as necessary. In general, even after an account is closed, certain information may be kept for a defined period to meet legal obligations.

We have put in place industry-standard technical and organizational measures to protect your personal information. However, since no method of transmitting information over the internet is completely secure, we cannot guarantee 100% security. If you suspect a security breach, please contact us immediately.

6. Your Rights

You have a number of important rights over your information:

• Right of access: You have the right to know what information we hold about you.
• Right to rectification: If your information contains any errors, you can request that they be corrected.
• Right to erasure: In certain circumstances you can request that your information be deleted (the "right to be forgotten"). This is only possible where it does not conflict with any legal obligation.
• Right to restriction of processing: In certain circumstances you can request that processing of your information be limited.
• Right to object: You can object to the processing of your information, particularly where it is used for marketing purposes.
• Right to portability: You can request your information in a structured, machine-readable format.

To exercise these rights, please contact our support team via live chat or email.

7. Third-Party Links and Services

Our website may sometimes reference third-party services or content. These third parties have their own privacy policies and we are not responsible for their data collection or use practices. We recommend that you read the privacy policy of any third-party service before using it.

8. Child Protection

The tibaji platform is strictly for people aged 21 and above. We do not knowingly collect information from minors. Age is verified at the time of registration. If a parent or guardian believes that their child's information is in our system, please contact us immediately at [email protected]. We will delete that information promptly.

9. International Data Transfers

Our servers and service providers may be located in different countries. Your information may be transferred to countries that may not have the same level of data protection laws as your own country. In such cases, we ensure that all transfers are carried out under appropriate safeguards.

10. Changes to This Policy

We may update this privacy policy from time to time. If there are any significant changes, we will notify you by email or through a notice on the website. The "Last Updated" date at the top of the policy always reflects the date of the most recent version.

Continuing to use the platform after changes have been made means you are agreeing to the updated policy. If you do not agree to the changes, you will be given the option to close your account.

11. Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, or if you would like to make a request regarding your information, please contact us:

We will try to respond within a reasonable time after receiving your request. Complex requests may take longer, and in those cases we will keep you informed.