tibaji Terms and Conditions
Please read these terms carefully before using our platform. By opening an account on tibaji, you agree to follow these rules.
These terms and conditions ("Terms") form a legal agreement between the tibaji platform ("tibaji", "we", "us") and its users. By registering, logging in, or using any service on tibaji, you confirm that you have read, understood, and fully accepted each clause of these Terms.
These terms may be changed at any time. Continued use of the platform after any change will be considered acceptance of the revised terms. The latest version will always be available on this page.
01 Definitions and Introduction
1.1 Key Terms
The meanings of important terms used in these conditions are described below:
- "Platform" — The tibaji website (tibaji.cam) and all services operated under it.
- "User" or "Member" — Any person registered on the platform.
- "Account" — A user's registered personal profile.
- "Bonus" — Promotional credits or additional funds provided by tibaji.
- "Wagering Requirement" — The number of times the bonus amount must be wagered before it can be withdrawn.
- "Valid Currency" — Bangladeshi Taka (BDT / ৳).
- "Fair Play" — The principle of playing with honesty.
1.2 Our Services
tibaji is an online gaming and betting platform that offers slot games, live casino, sports betting (including cricket and football), fishing games, and other entertainment gaming experiences. All services are operated in Bengali for users in Bangladesh.
02 Eligibility and Account Registration
2.1 Age and Eligibility Requirements
- To participate on tibaji, you must be 21 years of age or older.
- You must reside in a jurisdiction where online gaming is not legally prohibited.
- You must ensure that you are using this platform in a sound state of mind and of your own free will.
- Persons enrolled in any self-exclusion program are not eligible to register or use the platform.
2.2 Registration Process and Accuracy
At the time of registration, you confirm that:
- All information you have provided is completely true, accurate, and up to date.
- You will maintain only one account on tibaji.
- You will not operate an account on behalf of anyone else or for the benefit of any third party.
- You will keep your login credentials (username and password) completely confidential.
2.3 Identity Verification (KYC)
tibaji may request documents for identity verification at any time. A copy of a National ID (NID), passport, or driving licence and a recent proof of address such as a utility bill or bank statement may be required. Withdrawals may be put on hold until verification is complete.
03 Financial Transactions — Deposits and Withdrawals
3.1 Deposits
- Minimum deposit amount: ৳300 (for each method).
- Accepted payment methods: bKash, Nagad, Rocket.
- Deposited funds are generally credited instantly.
- If you experience any transaction issue, please notify the support team.
- Deposits through third parties are not permitted.
3.2 Withdrawals
- Minimum withdrawal amount: ৳500.
- Withdrawal processing time: generally 30 minutes to 3 hours.
- Withdrawals will only be sent to the same account from which the deposit was made.
- The process is faster when KYC verification has been completed.
- tibaji reserves the right to suspend withdrawals in cases of suspicious activity.
3.3 Transaction Policy
tibaji does not charge its own fees on any deposits or withdrawals; however, payment providers (bKash, Nagad, Rocket) may apply charges according to their own rules. All transactions are completed in Bangladeshi Taka (৳). Deposited funds should only be used for gaming purposes — not for money laundering or any illegal activity.
04 Bonuses and Promotional Offers
4.1 Welcome Bonus
New members receive a 100% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example:
- ৳1,000 deposit → ৳1,000 bonus → total balance ৳2,000
- ৳12,000 deposit → ৳5,000 bonus (maximum limit) → total balance ৳17,000
4.2 General Bonus Terms and Conditions
- Each promotion has its own specific terms, which are detailed on the offers page.
- A bonus may only be claimed from one account, one household, or one IP address.
- A bonus cannot be converted to cash until wagering is complete.
- Bonuses received due to a system error or technical issue may be cancelled.
- tibaji reserves the right to modify, suspend, or cancel any bonus at its discretion.
- If bonus abuse (such as arbitrage betting) is detected, all bonuses and related winnings will be cancelled.
4.3 VIP and Cashback Program
tibaji's VIP program has three tiers and offers weekly cashback:
| Tier | Weekly cashback | Benefits |
|---|---|---|
| Bronze | Up to 0.3% | Basic cashback and priority support |
| Silver | Up to 0.7% | Enhanced cashback and special offers |
| Gold | Up to 1.0% | Maximum cashback, exclusive events, and personal support |
Moving up to a higher tier depends on the type and regularity of play. Cashback is credited directly to the account on a weekly basis.
05 Gaming Rules and Fair Play
5.1 General Gaming Rules
- The outcome of all games is determined by a certified random number generator (RNG).
- Any game round completed due to a technical error will be considered void and the wager will be returned.
- Exploiting any bug in a game or bonus feature to win is not permitted and any such winnings will be cancelled.
- The use of automated betting software, bots, or any third-party tools is strictly prohibited.
- Using multiple accounts to take advantage of bonuses will be treated as fraud.
5.2 Special Conditions for Sports Betting
The following rules apply to betting on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football, kabaddi, and other sports:
- tibaji determines at its sole discretion whether a bet is acceptable.
- If an event is cancelled or abandoned, bets will be returned (in accordance with the relevant rules).
- tibaji will not be responsible for any uncertainty arising from internet delays in in-play (live) betting.
- In the case of a palpable error in odds, tibaji may void or correct the bet.
06 Account Suspension and Closure
6.1 Reasons for Account Closure by tibaji
In any of the following circumstances, tibaji may suspend or permanently close an account without prior notice:
- Providing false or misleading information during registration.
- Operating multiple accounts.
- Bonus abuse or manipulation.
- Suspicion of money laundering or fraud.
- Violation of any clause of these terms and conditions.
- Direction from a legal or regulatory authority.
6.2 Voluntary Closure Request by the User
You may close your account at any time. To do so, send an email to [email protected] or contact us via live chat. Any pending bonuses will be cancelled before the account is closed, and any valid balance will be returned subject to wagering requirements being met.
07 Privacy and Data Protection
7.1 Use of Personal Information
tibaji collects your personal information solely for the purposes of providing services, verifying identity, preventing fraud, and fulfilling legal obligations. Your information will not be sold or transferred to any third party — it may only be shared with partners who directly assist in providing services.
To read our detailed privacy policy, see: Privacy Policy.
7.2 Cookies and Technical Information
Cookies and similar technologies are used when you access the tibaji website. These help keep login sessions active, improve the user experience, and maintain security. Cookies can be disabled from browser settings, though doing so may cause some services to not function correctly.
08 Responsible Gaming
8.1 Our Commitment
tibaji believes that gaming is an entertainment activity — not a source of income. We encourage our members to play in a healthy and responsible manner. To learn more about our responsible gaming policy, see: Responsible Gaming.
8.2 Setting Self-Limits and Self-Exclusion
- Contact support to set deposit limits, wagering limits, or session time limits.
- If you feel that gaming is going beyond your control, activate self-exclusion.
- While self-exclusion is active, no promotional communications will be sent before the set period ends.
- Seek professional help for gambling-related problems.
For those aged 21 and above only — For ages 21+.
09 Limits of Liability and Disclaimers
9.1 Service Guarantee
tibaji strives to maintain the highest service standards. However, we cannot guarantee that the platform will always be uninterrupted, error-free, or available at all times. Temporary disruptions may occur due to maintenance or technical reasons.
9.2 Third-Party Services
tibaji relies on the services of game providers (Pragmatic Play, Spribe, JILI, PG Soft, etc.) and payment providers (bKash, Nagad, Rocket). If any issue arises with these third-party services, tibaji will not be directly liable, but will work to resolve it as quickly as possible.
9.3 Limitation of Liability
tibaji holds no obligation to provide compensation for gaming losses. Users use the platform of their own free will and at their own risk. Our liability in any dispute situation will be limited to the total value of the relevant transaction.
10 Dispute Resolution & Contact
10.1 Complaint & Dispute Resolution Process
If you have a dispute or complaint, please follow the steps below:
- Step 1: Notify the support team via live chat or email — most issues are resolved at this stage.
- Step 2: The support team will review the matter within 48 hours and inform you of their decision.
- Step 3: If you are not satisfied with the resolution, the matter can be escalated to senior management.
- Final Decision: A final decision will be issued by tibaji with documented reasons.
10.2 Contact Methods
Contact us:
10.3 Applicable Law
Relevant laws and regulations will apply to the interpretation and enforcement of these terms. If any clause is found to be legally unenforceable, the remaining terms will remain fully valid and effective.
11 Amendments & Effective Date
11.1 Policy on Changes to Terms
tibaji may amend these terms at any time. For significant changes, users will be notified via their registered email address or through a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the revised terms.
11.2 Latest Effective Version
The latest effective version of these terms will always be published on this page. The date of the most recent update will be noted at the top of the page. No previous version will be considered applicable.